I am pleased to introduce Intuitive’s 2023 Environmental Sustainability, Social Responsibility, and Governance and Transparency (ESG) Report. Last year, we focused on refining our ESG infrastructure and establishing baselines against which we will measure progress. This year’s report builds on that foundation, measuring our progress against key identified metrics.
At Intuitive, we center our efforts on creating products and services that improve patient outcomes and their experiences. For the past several years, we have aligned ourselves around our customers’ framework of the Quadruple Aim—better outcomes, better patient experiences, better care team experiences, and lower total cost to treat per patient episode. In 2022, the Journal of the American Medical Association (JAMA) published an article proposing the addition of a fifth aim, that of equitable access to care, and renaming the goal set the Quintuple Aim.
Our platforms and services, employed systematically by health systems, have shown positive impact on the Quadruple Aim. Analyzing the experiences of some of our hospital customers, we’ve seen an ability to improve equity of access to high-quality minimally invasive surgery and advanced diagnostics while using our ecosystem. We believe we can make a difference to improving access to high quality care, and we will be adopting the Quintuple Aim as part of Intuitive’s guiding principles in 2024.
Our team has identified three feature areas that highlight our overall ESG approach, which are profiled in this report:
I am excited about our progress and our efforts to pursue our core mission and ESG initiatives—positioning us to accomplish our goal of supporting minimally invasive care to bring benefit to patients, customers, healthcare systems, and communities while being responsible stewards of the environment.
Important safety information
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